(Warning: Long, Passionate Post Ahead)
I adore and deeply respect Nigel Hollis, chief research guru at market-research firm Millward Brown – for he’s smarter than me, and has a lot more experience and gray hair. But I disagree with his view on consumer-generated media, especially in context of the recent Chevy Tahoe viral marketing campaign, which provided Internet users with add-water-and-stir templates to create their own television commercials.… Read the rest