Perestroika: The New Built Around The Old

I attended the Supernova confab Friday in Philadelphia. Diverse innovators, thinkers and practitioners from a wide range of industries convened to “explore the transformation of computing, communications, business, and society in the network age.”… Read the rest

Google’s Latest Search Story Makes You Realize How Much Crap You Have To Buy When Having A Baby

TechCrunch underscored how Google’s latest search-story television commercial “makes having a baby seem really depressing” — thanks to all the obvious and hidden costs. True, having a baby is a life-changing event, and  it for forces you to buy all kinds of crap and choose all kinds of very expensive services, like hospital and prenatal care.… Read the rest

When Your Mobile Carrier Treats You Like A Human Being

I’ve been with the same mobile carrier for 10 years. I almost left two years ago over a billing issue, but a special customer-service SWAT team swooped in and took things over. Since then, my family has enjoyed the benefits of a dedicated customer-service rep.… Read the rest

Eight Things Online Marketing Has In Common With Satan

If you’re reading this, it’s probably  because the headline above convinced you to click on a link or open an email.

Now here’s the catch: First, this article has nothing to do with Satan. Second, I didn’t even write the headline myself.… Read the rest