I pulled from some past posts for my latest MediaPost article contribution, below…
Passion is at once one of the most influential, misunderstood and undervalued factors that determine business success. I believe strongly in passion for a host of reasons, including its connection to purpose and competitive advantage. … Read the rest
The Internet continues to permeate our lives, including the lives of our children. There’s good and bad that comes with this trend, and it introduces new and complex challenges for parents. This was the feature topic of our latest Cast of Dads podcast.… Read the rest
The science of harnessing customer loyalty and satisfaction is getting very trendy in business. And perhaps nothing has been more responsible for driving excitement than Net Promoter.
Developed by Fred Reichheld, Net Promoter is a loyalty metric and a discipline for using customer feedback to support business growth and profitability.… Read the rest
For dads, Valentine’s Day has its nuances. I’m talking Hanes underwear, power tools, shotguns, dating daughters, tolerable chick flicks and moronic boyfriends. Those were among the hot topics of our latest Cast of Dads podcast.… Read the rest
It is common for couples to go out to dinner on Valentine’s Day. If that works for you, great. For me, I find that Valentine’s Day often drives up restaurant volume and hysteria, while driving down food quality. That’s why, since our first Valentine’s Day, 15 years ago at Syracuse University, Laura and I celebrated by staying home and cooking surf and turf.… Read the rest
