Passion Flight

Passion is at once one of the most influential, misunderstood and undervalued factors that determine business success. I believe strongly in passion for a host of reasons, including its connection to purpose and competitive advantage.

Passion is not addressed often enough in formal business, which is why I was delighted to read John Hagel’s latest think piece on the subject.… Read the rest

Social-Media Experts: Snake-Oil Salesmen?

For his final story at Businessweek, Stephen Baker probed the world of social-media snake-oil salesmen.

The self-proclaimed experts range from legions of wannabes, many of them refugees from the real estate bust, to industry superstars…They produce best-selling books and dole out advice or lead workshops at companies for thousands of dollars a day.

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Another Reason Costco Rocks: Double-Seat Shopping Carts

Costco's double-seater shopping carts are great when you have two toddlers.

While I am uneasy about Costco’s recent expansion into casket sales, the discount retailer still rocks. Why? Double-seat shopping carts. The deployment of this simple innovation empowers me to do the weekly grocery and household supply run with both kids, on my own.… Read the rest

Planning A Funeral? Purchase Your Casket At Costco

I’m not easy to market to. I’m loyal to few brands. I shun most advertising.  I’m a jaded consumer. (I think that’s what makes me more effective as a marketer.)

Which is why I love Costco, the wholesale warehouse club. I can get good deals on a huge variety of necessities and luxuries.… Read the rest

Inward Versus Outward

One of my strengths as a marketer is my outward focus. I love to evangelize and sell the dream. I love to get out in front of crowds and cultivate inbound advocacy and love. I love driving thought leadership and building a stellar external reputation that greases the skids for products and services to achieve utmost market traction.… Read the rest