Happy Employees Create Enterprise Value

Costco Equals HappinessMy weekends often include stops to two adjacent retailers: Costco and Home Depot. Life in the suburbs. 🙂

While these two retailers are located near one another, the experiences are drastically different. You could argue they are incomparable because they specialize in different things: Costco is a membership-only warehouse club with a wide variety of goods from groceries to caskets, while the other sells home improvement and construction products.… Read the rest

I Heart WordPress

WordPress LogoYahoo just acquired blogging service Tumblr for $1.1 billion. Founded by 26-year-old David Karp, it’s a great service that exploded to over a 100 million users in a just a few short years. Even better, it was built in New York. 🙂

With Tumblr acquired, I’d like to point your attention to another one of my favorite Web services: WordPress.… Read the rest

Don’t Let Automation Dull Your Senses

Sniffing GlueAir France Flight 447 crashed into the Atlantic Ocean on June 1, 2009, killing all 216 passengers and 12 crew. The flight from Rio de Janeiro to Paris involved an Airbus 330, one of the most advanced airplanes.

The plane’s speed sensors iced over, igniting a chain reaction of signal overload and pilot confusion.… Read the rest

How To Put A Dollar Value On A Facebook Fan

Crowd Surfer Facebook ValueWhen it comes to brands on Facebook, the past few years reflect hype and a competitive race to acquire the most Fan connections. But brand marketers are sobering up and asking hard, valid questions about the ROI of social marketing.

Perhaps no question is asked more often than “What is the value of a Facebook brand Fan?”… Read the rest