When Your Mobile Carrier Treats You Like A Human Being

I’ve been with the same mobile carrier for 10 years. I almost left two years ago over a billing issue, but a special customer-service SWAT team swooped in and took things over. Since then, my family has enjoyed the benefits of a dedicated customer-service rep.… Read the rest

Inside the Yahoo! and Microsoft Search Alliance

MicroHoo
Many of you (readers of my blog) work in the marketing and media business and are familiar with the Yahoo! and Microsoft Search Alliance. For those of you who aren’t, Yahoo! and Microsoft Search created the Alliance to become a more meaningful competitor in search advertising to Google, the world’s most highly valued media company.… Read the rest

Memorizing Long Conference-Call Passcodes

I often find myself having to join conference calls while on the go — walking, driving or even while standing in lines. Most conference-call services require participants to dial an 800-number, followed by a passcode. That’s reasonable, except when the pass codes are longer than six digits.… Read the rest

Registering The Internet Domain Names Of Your Kids

Who owns the Web site address www.[your child’s first and last name].com? Hopefully you do!

fingerprint

Internet domain names are hugely important in establishing identity and visibility on the Web. That’s why I registered my own name several years ago (and have it redirect to this site).… Read the rest

Sheer Brilliance — The 100 Greatest Movie Insults of All Time

I know little about Harry Hanrahan, but I know enough to tell you the man is brilliant. He recently compiled and released the The 100 Greatest Movie Insults of All Time. The YouTube posting is dated June 30 and  — as of this writing, four days later — already has been viewed 2.3 million times.… Read the rest