Happy Employees Create Enterprise Value

Costco Equals HappinessMy weekends often include stops to two adjacent retailers: Costco and Home Depot. Life in the suburbs. 🙂

While these two retailers are located near one another, the experiences are drastically different. You could argue they are incomparable because they specialize in different things: Costco is a membership-only warehouse club with a wide variety of goods from groceries to caskets, while the other sells home improvement and construction products.… Read the rest