Market Research Is Foremost A Customer Touch Point, So Don’t Please Don’t Offend

Josh Bernoff, an analyst at Forrester, has a funny rant about PR blunders and bad e-mail marketing habits. But one of his PR blunders is actually a market research blunder, and one becoming too common as online survey tools commodify, democratize, propagate, and saturate, consequently turning the world’s aggregate of surveys into a more aimless and sometimes offensive proposition.… Read the rest

Online Ad Industry Gathers At OMMA Hollywood

I’m at OMMA Hollywood and moderating the first marketing breakout panel on “keeping your brand healthy during viral outbreak.” (I served as chair of the conference programming dedicated to marketers.) I’m here today and tomorrow, so leave a comment or shoot me an email if you’re also here and would like to meet up.… Read the rest

Six Columns Digital Marketers Must Read

 

My latest MediaPost column is sort of a "best of," and the MediaPost blog comment area is here.

Six Columns Digital Marketers Must Read

March 16, 2007 by Max Kalehoff

I try to limit my opining in this column to areas where I’m either extremely passionate, or believe there are emerging digital-media trends in need of further probing and discussion.

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