If you want your written correspondance to make maximum impact on an individual, the handwritten letter is always best.
File this in my list of personal pet peeves and subtle ways that business people frequently make themselves look stupid…
I received a follow-up email last week from a salesperson hoping to sell me his company’s business software.… Read the rest
Better late than never. 🙂
I like the act of self reflection and prescription involved with new-year resolutions. But to me, these formal intentions tend to be idealistic, poorly executed and often cliche. That’s why I’ve always shied away from them.… Read the rest
It’s the day after Christmas, but this is no tale about charitable giving. Sorry folks. 🙂
This is a post about why people who are hardwired to generously serve and help others tend to get things done.
I just read Jeffrey Gandz’s 2007 Ivey Business School article on Go To People (via Martin Zwilling’s more recent summary in Forbes).… Read the rest
I’ve been fascinated with the long-unfolding analyses of the disaster of Air France Flight 447. It’s a riveting story about human error, leadership failure and physics. But it also underscores how technology and automation — in the spirit of safety and productivity — can have the unfortunate outcome of preventing people from gaining the experience and sensitivity required to take command during abnormal situations.… Read the rest
Spectators and players in the marketing industry love playing monday-morning quarterback when it comes to the short tenures of chief marketing officers (CMOs).
An over-cited backdrop is a stat from a 2004 study by recruiting firm Spencer Stuart, which reported that CMO tenure among top-advertised brands was 23.6 months.… Read the rest
