I’ve paid attention to the mission, vision and values statements posted on the walls of several corporate offices I’ve visited recently. Nearly all of them use a lot of big, aspirational words that are combined to create long-winded phrases that are boring and generic — and too often cliched.… Read the rest
Category Archives: Management & Leadership
The Most Valuable Productivity Tool Ever — And It’s Not An iPhone, Android, BlackBerry, MacBook, iPad Or Any Other Flimsy, Unreliable Electronic Device
During my recent vacation, while setting up my Evo smartphone’s WiFi hotspot so I could connect my MacBook to the Internet, I asked myself: “What is my most valuable workplace productivity tool?” It is not my smartphone or laptop.… Read the rest
Avoid Being A Dork By Getting Your Headshot In Shape
I don’t attend many industry conferences, but there were a few this past July where I noticed something peculiar: the headshots of many of the speakers used in event publicity and promotions were years out of date. Compared to their current real-life appearance, many of the speakers’ headshots portrayed them with far fewer gray hairs and wrinkles, and an abundance of retro hairstyles and yesterday’s apparel.… Read the rest
When Your Mobile Carrier Treats You Like A Human Being
I’ve been with the same mobile carrier for 10 years. I almost left two years ago over a billing issue, but a special customer-service SWAT team swooped in and took things over. Since then, my family has enjoyed the benefits of a dedicated customer-service rep.… Read the rest
Eight Things Online Marketing Has In Common With Satan
If you’re reading this, it’s probably because the headline above convinced you to click on a link or open an email.
Now here’s the catch: First, this article has nothing to do with Satan. Second, I didn’t even write the headline myself.… Read the rest