Memorizing Long Conference-Call Passcodes

I often find myself having to join conference calls while on the go — walking, driving or even while standing in lines. Most conference-call services require participants to dial an 800-number, followed by a passcode. That’s reasonable, except when the pass codes are longer than six digits.… Read the rest

Moving Your Office Into The Cloud

My company recently moved to Google Apps, a software-as-a-service office suite. I was skeptical at first. The behavioral change was painful. Precision and features were lacking. But after four months, I’m now a convert and advocate for cloud-based email, documents, presentations and calendar.… Read the rest

American Express OPEN Partners With Clickable

SearchManager From American Express OPEN, Powered By Clickable
I’m passionate about the work we do at our startup Clickable. We have a meaningful purpose: to help businesses survive and thrive. And we’re living up to that purpose and changing the world by simplifying online advertising. I’ve been with the team for nearly three years (which is near inception) and I’m proud of what we’ve accomplished.… Read the rest

Do Your KPIs Help Or Hurt Your Business? KPI Litmus Test Reveals The Answer

Key Performance Indicators are metrics that track progress in achieving organizational goals. KPIs typically are tied to objectives, which lead up to corporate goals and strategy. Effective KPIs are simple, easily reported, widely understood and meaningful.… Read the rest

Connecting With Ancestors Through Letters

I wrote an essay a few months back describing how the surge in digital communications has created a relative explosion in the impact of handwritten letters. My longtime friend Devin Marks left a comment that’s worthy of its own blog post, so here it is:

[A]bout a year ago, I returned to the family attic in Kentucky and pulled out some 1,700-odd letters from the 1880s, forward.

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